Verba 4.0 Release Notes (build 4.0.0000)

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Verba 4.0 Release Notes (build 4.0.0000)

 
This document lists new features and fixes released in Verba 4.0 Release Notes (build 4.0.0000).

Release Date2008-01-10
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Previous3.5 SR4 (build 3.5.4000)
Next5.0 (build 5.0.0000)

Release highlights

ID
Component
Description
RI-001534Recording - Passive
Passive SIP Recording
RI-001537Recording - Passive
Telepresence Recording
RI-001538Recording - Passive
Video Recording (select Tandberg units using Skinny)
RI-001535Recording - Cisco
Centralized Cisco recording (Cisco UCM 6 and above)
RI-001536Recording - Avaya
Centralized recording support for Avaya CM
RI-001540Recording - Desktop
Desktop Screen Recording
RI-001539Recording - Dial-in
Dial-in Recorder Line
RI-001543UI - Web Interface
Call sharing
RI-001547UI - Web Interface
Single sign-on support
RI-001542Solution - Silent Monitoring
Silent monitoring
RI-001546Solution - Service Provider
Multi-tenant
RI-001545Platform - Configuration
Web-based central configuration
RI-001544Platform - Storage Management
Storage policies
RI-001541Platform - Tools
Continuity Recorder

Known Critical Issues

ID
First Affected
Status
Description
KI-00024.0
(4.0.0000)
Resolved in 8.3.4675.0
Summary
After x weeks of operation recordings are terminated prematurely due to timeout on passive, SPAN-based direct NIC capturing solutions with specific HW/NIC/Virtual env conditions. In some conditions NIC/winpcap and OS clock is out of sync and over time (more weeks) the clock drift can accumulate and reach call timeout threshold.

Impact
- only impacts Passive SPAN-port based recording - does NOT affect Media Collector source and remote capturing on Media Collector (most Lync recording deployments) - the issue happens on rare combinations of specific platforms depending on NIC, NIC driver and virtualization environment (cases found in virtualized, but SPAN port based systems) - it might happen several weeks after recorder service has been up and running (depends on hw) - recording sessions terminated prematurely (before call ends) with end cause: call timeout (calls are only partially recorded)

Workaround
- Set higher call inactivity/timeout threshold (def 180 sec -> 600 sec) - Restart recorder service every weekend

Critical Fixes

There are no new critical fixes in this build.

Feature Improvements

ID
Component
Description
Added in
RI-001613Security
Media encryption
RI-001614Security
Improved integrity protection
RI-001548Recording - Passive
RAW recording format
RI-001550Recording - Cisco
Recording for encrypted Cisco calls
RI-001551Recording - IPTrade
Recording for IP Trade turrets
RI-001549UI - Web Interface
On-demand recording function available from web UI
RI-001615UI - Web Interface
Multi-tenant capabilities
RI-001616UI - Web Interface
Remote playback support
RI-001618UI - Web Interface
Support report collection utility
RI-001612Solution - Silent Monitoring
Silent monitoring over the web
RI-001617Platform - Configuration
Web-based central configuration interface
RI-001619Platform - Storage Management
Command line tool for storage management
RI-001620Platform - Storage Management
Enchanced storage policy system
RI-001621Platform - Tools
Support report collection utility

Fixes

There are no new fixes in this build.

Download your software

You can download the latest Verba releases at support.verba.com.

Updates to this document

This document may be updated after it is released. Check for updates to this document at releases.verba.com.

Access to support

Verba customers that have purchased support have access to support through support.verba.com.



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