Verba 5.0 Release Notes (build 5.0.0000)

Verba Release Notes

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Verba 5.0 Release Notes (build 5.0.0000)

 
This document lists new features and fixes released in Verba 5.0 Release Notes (build 5.0.0000).

Release Date2010-04-01
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Previous
Next3.0 (build 3.0.0000)
CommentFirst release under the Verba brand - formerly known as Carin

Release highlights

ID
Component
Description
RI-001623Recording - Cisco
Cisco UCM 8 and 8.5 support
RI-001624Recording - Cisco
Improved video recording capabilities (Cisco/Tandberg, Polycom)
RI-001626Recording - Avaya
New Avaya CM recording modes
RI-001625Recording - Desktop
Screen capturing support for central recording solutions (server-side merge)
RI-001627UI - Web Interface
Advanced search and replay interface with dramatic speed improvements
RI-001622Solution - Quality Management
Integrated contact center quality management suite
RI-001628Platform - Environment
VMware Ready certification
RI-001629Platform - Environment
Complete 64-bit support

Known Critical Issues

There are no known issues in this build.

Critical Fixes

There are no new critical fixes in this build.

Feature Improvements

ID
Component
Description
Added in
Date
RI-001636Security
Single sign-on with Active Directory
2014-08-10
RI-001633Recording - Passive
High performance RTP processing engine using direct Intel IPP performance support
2014-08-10
RI-001635Recording - Passive
Direct call playback and keep-alive support for IP Trade turrets
2014-08-10
RI-001630UI - Web Interface
Renewed web interface with many usability improvements
2014-08-10
RI-001632UI - Web Interface
Improved reporting function
2014-08-10
RI-001634UI - Web Interface
Web-based call export and import functionality
2014-08-10
RI-001631UI - Reporting
New system dashboard interface
2014-08-10
RI-001638Platform - Environment
Windows Server 2008 support
2014-08-10
RI-001639Platform - Environment
SQL Server 2008 support
2014-08-10
RI-001637Integrations
HTTP Business API (for automatically adding business data to recorded calls)
2014-08-10

Fixes

There are no new fixes in this build.

Download your software

You can download the latest Verba releases at support.verba.com.

Updates to this document

This document may be updated after it is released. Check for updates to this document at releases.verba.com.

Access to support

Verba customers that have purchased support have access to support through support.verba.com.



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