RI-015280 | Security |
XSS vulnerability on remote licensing server and recording server name pages | 9.2.0.5521 | 2018-07-28 |
RI-016911 | Security |
Certain passwords were sent in plain text to the browser in the server configuration. Only users with proper permissions could access these pages. | 9.2.1.5545 | 2018-08-31 |
RI-016912 | Security |
The Investigator role setting on the Group Configuration - Assign Users page was not properly validated in the application | 9.2.1.5545 | 2018-08-31 |
RI-017265 | Recording - Proxy |
Recording rule (ACL) validation did not take into account diversion SIP header based participants | 9.2.3.5570 | 2018-11-20 |
RI-015453 | Recording - Cisco |
Cisco JTAPI determined Owner User ID only when the call object was initialized so sometimes the Agent ID was not being set to the Owner User ID | 9.2.0.5521 | 2018-06-26 |
RI-018663 | Recording - Cisco |
Storage capacity did not work for Cisco network-based recordings because the Cisco JTAPI Service did not insert the file size information into the database | 9.2.4.5627 | 2019-09-04 |
RI-017194 | Recording - Lync/SfB IM |
Skype for Business persistent chat recording did not work due to SQL statement issues | 9.2.3.5569 | 2018-11-08 |
RI-016983 | Recording - Unified Call Recorder |
When the Unified Call Recorder service added lots of markers to the call (silence markers) and the message to the Cisco JTAPI Service exceeded 16 KBytes, the message was truncated and the call was not added to the database | 9.2.1.5545 | 2018-08-22 |
RI-017103 | Recording - Unified Call Recorder |
When recording rules (ACL) was disabled, the call direction based on internal number regexp was not calculated, leading to undefined call directions in the database | 9.2.3.5566 | 2018-10-24 |
RI-015461 | Recording - IPTrade |
IPTrade recording might cause service failure when a non-provisioned turret started to send RTP streams and the turret sent an RTP packet with different size other then the expected codec frame size | 9.2.0.5521 | 2018-06-25 |
RI-015629 | Recording - IPTrade |
In case of recording channel mixing, outbound calls might be split into two recordings at least, one during alerting, another after connected state | 9.2.0.5521 | 2018-04-19 |
RI-017094 | Recording - IPTrade |
IPTrade turret based playback did not work because the extension list provided by IPTrade did not match the recordings | 9.2.3.5562 | 2018-10-09 |
RI-017275 | Recording - IPTrade |
IPTrade turret based playback returned conversations without media | 9.2.3.5570 | 2018-11-12 |
RI-016990 | Recording - Cloud9 |
Cloud9 import intermittently failed when HTTP and HTTPS listeners were used at the same time | 9.2.3.5551 | 2018-09-24 |
RI-016992 | Recording - Cloud9 |
Cloud9 Group ID metadata filed was not properly parsed | 9.2.3.5552 | 2018-09-25 |
RI-016998 | Recording - Cloud9 |
Recording rules (ACL) did not work for Cloud9, because the trader user ID was not properly mapped to the recorded extension field | 9.2.3.5555 | 2018-09-27 |
RI-015387 | Recording - Dial-in |
The Dial-in service ignored the SNAT/Public IP and IPv6 address configuration | 9.2.0.5521 | 2018-07-05 |
RI-015968 | Recording - SIPRec |
Participant list might contain invalid call end time/length for some participant(s) | 9.2.0.5521 | 2018-04-05 |
RI-015976 | Recording - SIPRec |
Metaswitch Perimeta SIPREC recording for interconnect calls produced duplicate copies for the same recorded user | 9.2.0.5521 | 2018-03-19 |
RI-016001 | Recording - SIPRec |
SIPStack/SIPREC: SIP stripping for tel: uri-s fixed. protocol was never stripped due to we expected only sip or sips. | 9.2.0.5521 | 2018-02-22 |
RI-015282 | UI - Web Interface |
Signature verification signaled a difference when the From or To field was empty | 9.2.0.5521 | 2018-07-27 |
RI-015362 | UI - Web Interface |
Cisco IP Phone Service XML login / password authentication did not work but showed a strange error with HTTP Status 400 | 9.2.0.5521 | 2018-07-10 |
RI-015551 | UI - Web Interface |
AD Synchronization Profiles did not update End Time when the AD's Highest USN had not changed since the last execution | 9.2.0.5521 | 2018-06-05 |
RI-015639 | UI - Web Interface |
Marker and seek bar were not re-positioned on window resize | 9.2.0.5521 | 2018-04-17 |
RI-016973 | UI - Web Interface |
Conversations menu appeared for users regardless of access level, no conversations were listed | 9.2.2.5549 | 2018-09-18 |
RI-016980 | UI - Web Interface |
AD Synchronization deactivated extensions even if "Synchronized by Active Directory" was turned off | 9.2.2.5549 | 2018-09-18 |
RI-016985 | UI - Web Interface |
Transcript pane was not scrollable in popped out player window | 9.2.2.5550 | 2018-09-21 |
RI-017000 | UI - Web Interface |
If a session got invalidated but the web application was not notified, then the Session Monitor screen threw an error | 9.2.3.5555 | 2018-09-26 |
RI-017087 | UI - Web Interface |
Extensions read from the Active Directory were not split based on semi-colon (;) characters, however, they were split in the previous versions | 9.2.3.5562 | 2018-10-15 |
RI-017104 | UI - Web Interface |
Speech Search did not work when the files had already been moved from the default media folder | 9.2.3.5566 | 2018-10-24 |
RI-017201 | UI - Web Interface |
Adminitsrative list screens paging did not work with Japanese language | 9.2.3.5569 | 2018-11-06 |
RI-017264 | UI - Web Interface |
Tenant names were automatically resolved based on the tenant IDs entered on the login screen. The system no longer resolves the IDs to names. | 9.2.3.5570 | 2018-11-21 |
RI-017274 | UI - Web Interface |
Users with Shared-Only and No Conversation Access Scope were able to see their own calls | 9.2.3.5570 | 2018-11-14 |
RI-017288 | UI - Web Interface |
Email address validation did not accept hyphens (-) in the domain part | 9.2.3.5571 | 2018-11-23 |
RI-017297 | UI - Web Interface |
Conversation Export did not work when they started from the Search menu and filtered for the Recording Server | 9.2.4.5580 | 2018-12-04 |
RI-015917 | UI - Waveforms |
Waveform did not work for encrypted WMV/WMA and MP4/3 files | 9.2.0.5521 | 2018-07-18 |
RI-015392 | UI - Reporting |
Report specific fields were not saved, the default values were used next time | 9.2.0.5521 | 2018-07-05 |
RI-016969 | UI - Reporting |
Audit log report hid events which did not have a user (like login attempts). The report shows them with username "Unknown" from now on | 9.2.1.5548 | 2018-09-04 |
RI-016996 | UI - Reporting |
The chart on the Recording Minute Usage report was not viewable in PDF output when hundreds of users were included | 9.2.3.5552 | 2018-09-24 |
RI-017088 | UI - Reporting |
Drill down capability did not work in the Authorization Requests Summary by User dashboard widget | 9.2.3.5562 | 2018-10-15 |
RI-017172 | UI - Reporting |
Users Instant Message Conversations report returned truncated data when the IM contained the ; (semicolon) character | 9.2.3.5567 | 2018-10-29 |
RI-017267 | UI - Reporting |
Agents Evaluation Details report: when the scorecard had a multi-line note (single line worked), the scorecard header fields stretched too much, leading to missing information | 9.2.3.5570 | 2018-11-16 |
RI-016786 | Solution - Ethical Wall |
When Skype for Business presence blocking was configured and blocked for a contact, the presence of other contacts (not blocked) was not updated | 9.2.0.5536 | 2018-08-07 |
RI-016955 | Solution - Ethical Wall |
Explanation in notifications did not get inserted into the notification text | 9.2.1.5548 | 2018-09-17 |
RI-017083 | Solution - Ethical Wall |
Content Filter notification explanation was not parsed by the engine | 9.2.3.5560 | 2018-10-03 |
RI-016997 | Solution - Quality Management |
QM evaluate icon was shown for all users' calls, but it should be shown only for QM Agents' calls | 9.2.3.5555 | 2018-09-28 |
RI-015343 | Solution - Speech Analytics |
Transcription did not work when media was encrypted | 9.2.0.5521 | 2018-07-17 |
RI-017085 | Solution - Speech Analytics |
When files were stored on SMB share, phonetic indexing did not work due to SQL Server impersonation issue | 9.2.3.5562 | 2018-10-15 |
RI-015710 | Platform - Announcement |
Cisco recording announcement fixes:
- multiple announcements were played in call transfer scenarios
- transformed numbers were not taken into account when checking if an announcement is needed | 9.2.0.5521 | 2018-03-26 |
RI-015298 | Platform - Configuration |
Recording notification setting was not decoded as UTF-8 resulted configuration mismatch and garbled notification messages | 9.2.0.5521 | 2018-07-26 |
RI-015541 | Platform - Configuration |
The version number of Java services were not displayed correctly | 9.2.0.5521 | 2018-06-08 |
RI-016982 | Platform - Database |
Database connections checked isolation level for every connection open event which generated an entry in the SQL Server log | 9.2.2.5549 | 2018-09-18 |
RI-015980 | Platform - Media Processing |
VF file decoding (e.g. screen capturing and legacy encryption) might allocate unnecessarily huge memory during playback | 9.2.0.5521 | 2018-03-07 |
RI-015501 | Platform - Monitoring |
Alert throttling fixed to avoid alert flooding while the System Monitoring service is down | 9.2.0.5521 | 2018-06-19 |
RI-015947 | Platform - Monitoring |
The Verba SfB/Lync Call Filter Service, the Verba SfB/Lync IM Filter Service, and the Verba SfB/Lync Communication Policy Service use separate alert IDs | 9.2.0.5521 | 2018-06-04 |
RI-017084 | Platform - Monitoring |
Conversation inactivity checks did not work due to SQL Server impersonation issue | 9.2.3.5562 | 2018-10-15 |
RI-017202 | Platform - Monitoring |
Recording activity check did not work because the database was queried with the NetBIOS name, instead of the FQDN | 9.2.3.5569 | 2018-11-05 |
RI-017276 | Platform - Monitoring |
SMTP Date header was in local time with +0000 UTC offset | 9.2.3.5570 | 2018-11-22 |
RI-015339 | Platform - Storage Management |
Voice quality check did not work for short call, the system now automatically skips calls shorter then 15 seconds | 9.2.0.5521 | 2018-07-18 |
RI-015389 | Platform - Storage Management |
Media files could not be accessed (e.g. playback, voice quality check) when media was encrypted and stored on non-SMB storage (e.g Amazon S3, HCP, EMC Centera, etc.) | 9.2.0.5521 | 2018-07-05 |
RI-015609 | Platform - Storage Management |
When using SFTP export targets, folder creation might failed | 9.2.0.5521 | 2018-04-27 |
RI-016744 | Platform - Storage Management |
For screen/app share transcoding, if the voice recording was stored on WORM, the voice media was not downloaded for stitching resulting in video without audio | 9.2.0.5526 | 2018-07-31 |
RI-016751 | Platform - Storage Management |
False alert was generated when call ended with timeout during policy based upload | 9.2.0.5529 | 2018-08-01 |
RI-016967 | Platform - Storage Management |
Media files stored on DFS namespaces could not be accessed for playback and download. A timeout could occur for SMB/DFS network folders during listing conversations. | 9.2.1.5548 | 2018-09-04 |
RI-016968 | Platform - Storage Management |
SFTP export did not work for certain SFTP server configurations because the directories were not closed when checking directory structure | 9.2.1.5548 | 2018-09-04 |
RI-016978 | Platform - Storage Management |
Insert to background task database table did not work and generated error log entries and alerts for No SQL, No Upload Policy, Legal Hold and Ondemand actions. There was no impact on policy execution. | 9.2.2.5549 | 2018-09-18 |
RI-016991 | Platform - Storage Management |
If "Do not allow storage of credentials or .NET Passports for network authentication" Network access policy is enabled, the system was unable to mount DFS shares with custom credentials | 9.2.3.5551 | 2018-09-24 |
RI-017192 | Platform - Storage Management |
Deduplication policy: when one CDR pair did not have the same number of media records as the other, the service might crashed | 9.2.3.5569 | 2018-11-12 |
RI-017259 | Platform - Storage Management |
File download and playback did not work for trader voice recordings when the Storage Management Service could not authenticate with impersonation to network folders | 9.2.3.5570 | 2018-11-23 |
RI-017290 | Platform - Storage Management |
Secondary recording flag (2N recording) was not set for conversations recorded by shared recorders | 9.2.3.5574 | 2018-11-29 |
RI-017487 | Platform - Storage Management |
The CSV column separator configuration in export policies was not applied | 9.2.4.5598 | 2019-01-25 |
RI-018534 | Platform - Storage Management |
Storage might not process all the calls for a policy, skipped calls are processed later in next schedule(s) | 9.2.4.5624 | 2019-08-13 |
RI-015399 | Platform - CDR and Archived Content Import |
DBMSMultiSubnetFailover option was not handled by the SQL connection | 9.2.0.5521 | 2018-07-05 |
RI-015486 | Platform - CDR and Archived Content Import |
SfB CDR reconciliation did not properly consider the Wait Time for Recorder's CDR setting which could lead to false import of missing CDRs | 9.2.0.5521 | 2018-06-20 |
RI-016758 | Platform - Labeling |
Bulk Label Add/Remove operations failed when the database default collation was different from the SQL Server default collation, and false event log entries were generated on each attempt | 9.2.0.5531 | 2018-08-02 |
RI-016900 | Platform - Import |
Skype for Business archived content importer (EML files) parser did not parse dates properly | 9.2.1.5545 | 2018-08-28 |
RI-016960 | Platform - Import |
The "Internal Domain, Numbers Pattern" setting of the Import Service was not available on the UI | 9.2.1.5548 | 2018-09-10 |
RI-016965 | Offline Player |
When downloading an encrypted conversation in VPLB format, then the temporary VPLB file (from another download) may be added to the VPLB file itself | 9.2.1.5548 | 2018-09-04 |