Verba 9.2 Release Notes (build 9.2.4.5624)

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Verba 9.2 Release Notes (build 9.2.4.5624)

 
This document lists new features and fixes released in Verba 9.2 Release Notes (build 9.2.4.5624).


Release highlights

ID
Component
Description
RI-015527Recording - IPTrade
BT IPTrade TPO based recording to allow recording open lines and DDIs directly from the TPO centrally, instead of turret side recording. Using TPO based recording, the system will only record a single media stream for open lines, instead of recording the same stream multiple times at the turret side.
RI-015369UI - Web Interface
Timeline view for search results to better visualize related conversations
RI-015460UI - Reporting
Pro-active compliance dashboard widgets including ethical wall log, top violating users, violations by modality, etc.
RI-015489UI - Reporting
eDiscovery dashboard widgets including legal holds, cases, approval workflows, etc.
RI-015492UI - Reporting
Data governance dashboard widgets including disposal log, encryption status, data source summary, storage target summary, etc.
RI-015667Solution - Speech Analytics
Verint Eliza speech transcription technology is now integrated into the Verba platform supporting 40+ languages with optional language customization and phonetic boosting
RI-015746Platform - Database
New data model for trader voice recording integrations to store a single copy of the media in case of mixed recording channels or TPO based recording where multiple calls/sessions are referencing a single media entry. The system now handles 3 record types: standard, CDR-only and media-only. Supported trader voice integrations: IPTrade, IPC Unigy, Speakerbus.
RI-015548Platform - Licensing
License activation is now required for installations. To activate the license, customers and partner have to contact Verba Support and send the activation code displayed on the license page, Verba Support will send back the activated license.
RI-016745Platform - Storage Management
New Verint export storage target added to allow integration with Verint v15.2 systems

Known Critical Issues

ID
First Affected
Status
Description
KI-00579.1
(9.1.3.5517)
Resolved in 9.3.7.5736
Summary
Active Directory synchronization does not recognize changes on user attributes when Domain Controller fails over or load balancing is used

Am I affected?
All 9.1.0.5410 and later installations are affected where failover or load balancing is configured for the Domain Controllers.

Impact
The Verba system relies on the usnChanged attribute to identify if a user entry is changed and needs to be updated in the Verba database. This attribute is unique on all Domain Controllers but due to an issue in the Verba software, the system does not take into consideration the different usnChanged attributes and only uses the last one. In case of Domain Controller failover or in a load balancing configuration, the system might not recognize if the user is updated, because it validates the usnChanged attribute of another Domain Controller which was previously used during the AD synchronization (and not for the one which is currently connected to). Since the issue prevents the system to recognize user configuration changes, which can include recorded extension configuration, the system does not synchronize the latest information from the AD and this could lead to configuration issues and eventually data loss. The problem does not occur if the system is always connected to the same AD.

Workaround
The system should be reconfigured to connect to a single Domain Controller temporarily and prevent failover or load balancing this way. This can be achieved by configuring the direct address of the Domain Controller.

Critical Fixes

There are no new critical fixes in this build.

Feature Improvements

ID
Component
Description
Added in
Date
RI-015334Security
File-based PFX certificates are now supported in Verba secure upload protocol
9.2.0.55212018-07-30
RI-015923Security
Openssl library is updated to the latest v1.0.2o
9.2.0.55212018-07-30
RI-015575Recording - Passive
Long call segmentation/splitting is now available for passive recorder (e.g. Skype for Business recording)
9.2.0.55212018-07-30
RI-016974Recording - Cisco
Cisco music on hold streams can be recognized even if bidirectional media streams are established. It allows the recorders (using proxy based recording for Cisco video endpoints) to properly identify music on hold segments which are not recorded.
9.2.2.55492018-09-19
RI-016975Recording - Cisco
Ad-hoc conferences were not recorded when the conference was hosted by the recorded user using proxy based recording for Cisco video endpoints
9.2.2.55492018-09-19
RI-015574Recording - Lync/SfB
Call legs of the same conference call can now be assigned to multiple recorders to allow better scaling in case of screen/app share recording when there are lot of recorded participants in the same conference call
9.2.0.55212018-07-30
RI-015676Recording - Lync/SfB
For SfB and Cisco proxy based recording, the system now stores the IP address of the SfB Front-End servers and the CUCM nodes controlling the recorded call. The information is available in the metadata XML file.
9.2.0.55212018-07-30
RI-015438Recording - Unified Call Recorder
Added Silk, MS-RTA and Speex support to Dial-in provider
9.2.0.55212018-07-30
RI-016737Recording - Unified Call Recorder
Long call segmentation/splitting is now available for unified recorder (e.g. Cisco network-based recording), not just for trader voice recording
9.2.0.55212018-07-30
RI-015464Recording - IPTrade
Improved recording rule handling for BT IPTrade recording to avoid unnecessary media streams
9.2.0.55212018-07-30
RI-015631Recording - IPTrade
IPTrade microphone/talk state changes are now stored as markers in Verba
9.2.0.55212018-07-30
RI-015784Recording - IPTrade
Media Recorder mid-call failover support added for BT IPTrade
9.2.0.55212018-07-30
RI-015817Recording - IPTrade
New custom metadata template for BT IPTrade recording storing Slot, Type, Channel ID, Device ID information
9.2.0.55212018-07-30
RI-016740Recording - IPTrade
The system can now determine on a recorder port basis if the call is to be handled as secondary or as primary (2N/dual recording)
9.2.0.55212018-07-30
RI-017198Recording - IPTrade
IPTrade turret based playback now showing primary recordings only by default when duplicate (2N) recording is enabled, secondary recordings can be also returned with changing the configuration
9.2.3.55692018-11-12
RI-017260Recording - IPTrade
IPTrade HTTP(S) based replaybox integration with user authentication is now available in addition to the existing TCP based option
9.2.3.55702018-11-23
RI-015306Recording - Speakerbus
The system can now determine on a port/ICDS connection basis if the call is to be handled as secondary or as primary (2N/dual recording)
9.2.0.55212018-07-30
RI-016738Recording - IPC
IPC Unigy PTT state changes are now stored as markers in Verba
9.2.0.55212018-07-30
RI-016739Recording - IPC
The system can now determine on zone connection basis if the call is to be handled as secondary or as primary (2N/dual recording)
9.2.0.55212018-07-30
RI-016796Recording - IPC
Line description metadata is added
9.2.0.55372018-08-09
RI-017263Recording - Cloud9
Cloud9 import sends alert when Media Foundation (Windows Server 2012 or newer) / Desktop Experience (Windows Server 2008 R2) is missing. It is required for MP4 audio files processing.
9.2.3.55702018-11-23
RI-016000Recording - SIPRec
Transferred and forwarded calls for recorded users can be recorded when using SIPREC with ACME Packet / Oracle SBCs (SPL script required). Extension configuration required also in the system.
9.2.0.55212018-07-30
RI-017092Recording - Hardware
New checkbox on Group CSV Import: Do not Modify Active Directory Synchronized Groups (turned on by default)
9.2.3.55622018-10-16
RI-015283UI - Web Interface
Label Rule text search has been enhanced to search in IM, Transcript and SMS data too
9.2.0.55212018-07-30
RI-015284UI - Web Interface
Primary/Secondary and CDR-only/Media-only fields have been added to the search list and call details.
9.2.0.55212018-07-30
RI-015291UI - Web Interface
Supervisor / Group Membership Import, CSV import to allow applying supervisor configurations which cannot be derived from the AD groups structures (organization units, security groups)
9.2.0.55212018-07-30
RI-015350UI - Web Interface
Multitenant support for Agent View
9.2.0.55212018-07-30
RI-015361UI - Web Interface
Enhanced Active Directory Synchronization with a new configuration which allows using LDAP filters to drive the configuration across all synchronization profiles
9.2.0.55212018-07-30
RI-015622UI - Web Interface
Home page configuration for users which is automatically opened after login
9.2.0.55212018-07-30
RI-016989UI - Web Interface
Label filter option has been added to Users Speech Transcript Details report
9.2.2.55502018-09-23
RI-016995UI - Web Interface
Windows Media Player ActiveX controls are replaced in Firefox with HTML5 audio/video tag based player
9.2.3.55522018-09-25
RI-017089UI - Web Interface
AD Synchronization Rules now supports LDAP Query validation, plus the Highest USN input has been changed to "Run Full Synchronization" checkbox which is automatically checked on change
9.2.3.55622018-10-16
RI-017091UI - Web Interface
Group CSV Import will not commit the changes right after the file uploaded but shows a preview of the changes and the user can decide if they want to apply or cancel the changes.
9.2.3.55622018-10-16
RI-017193UI - Web Interface
The "Keep CDR" setting is now available for the Delete Data Management Policy even if the Recycle Bin feature is not enabled. The "Enable custom SQL field on export page" configuration has been removed.
9.2.3.55692018-11-12
RI-017302UI - Web Interface
The Data Management Policy page shows a confirmation popup window if the policy does not contain a filter and would possibly run on all conversations in the database
9.2.4.55802018-12-07
RI-015509UI - Reporting
Call Playback report now shows Verba From, Verba To, playback reason columns
9.2.0.55212018-07-30
RI-015932UI - Reporting
New dashboard snapshot feature allowing users to send dashboard snapshot in email automatically. The email contains the dashboards in PDF and/or images as attachments.
9.2.0.55212018-07-30
RI-017292UI - Reporting
New Voice Quality Check Details and Voice Quality Check Summary reports with the ability to filter for specific quality feature scores separately
9.2.4.55802018-12-07
RI-017077Solution - Ethical Wall
Improved, multi-threaded database connection handling added to Cisco Ethical Wall service to allow processing and storing a large number of events continuously
9.2.3.55602018-10-05
RI-015423Platform - Announcement
Performance improvements for announcement media streaming through optimized network handling
9.2.0.55212018-07-30
RI-015688Platform - Announcement
CURRI URL can now override diversion target coming from the configuration if present for outbound Cisco recording announcement. In this way, the system can control which trunks are used for the outbound announcement call legs.
9.2.0.55212018-07-30
RI-015721Platform - Announcement
If internal numbers pattern is not configured, the announcement can be enabled for internal-internal calls as well
9.2.0.55212018-07-30
RI-015404Platform - Configuration
Reduced time of initial creation of timezones in the database by running the jobs in batches
9.2.0.55212018-07-30
RI-015950Platform - Configuration
Service user accounts are no longer required, Windows Authentication for both SQL Server connections and SMB folders now use impersonation instead. All Verba services are installed using the built-in LocalSystem account, except a few one.
9.2.0.55212018-07-30
RI-016742Platform - Configuration
Announcement Only recording mode for deployments where Verba onlky provides announcement for certain endpoints without recording
9.2.0.55252018-07-30
RI-016894Platform - Database
A separate SQL script is now available for 8.x to 9.x upgrades when IM capturing is used, to convert the database schema. Previously, the script could fail due to timeout on large datasets.
9.2.1.55442018-08-24
RI-015388Platform - Media Processing
NAT handling (RTP latching) added to media services to enable cloud based configurations where recording and/or announcement is deployed in the cloud
9.2.0.55212018-07-30
RI-015940Platform - Media Processing
Speex, Opus, VMF and MS-RDP files after recorder crash can now be recovered and closed properly at next recorder restart
9.2.0.55212018-07-30
RI-015969Platform - Media Processing
Improved audio and video streaming to lower jitter in packet sending
9.2.0.55212018-07-30
RI-017206Platform - Media Processing
G723.1 voice codec added to allow playback and waveform generation for recordings (imported) in this format
9.2.3.55692018-11-12
RI-015309Platform - Monitoring
SCOM package improvements: - Alert descriptions in SCOM - Self-resolving alerts in SCOM (Down/Up alerts) - Alert severity changes - Safety rules removed
9.2.0.55212018-07-30
RI-015550Platform - Monitoring
Voice quality check alert which is sent during voice quality checks when the overall score is below a configurable threshold
9.2.0.55212018-07-30
RI-016780Platform - Monitoring
Alert descriptions are revised and updated to allow better understanding of the alerts
9.2.0.55342018-08-06
RI-016892Platform - Monitoring
Performance counters now included in media recorder overload alert
9.2.1.55442018-08-24
RI-017300Platform - Monitoring
New notification alert for all types Data Management Policy changes (added, updated, deleted)
9.2.4.55802018-12-07
RI-015926Platform - Signalling
NAT handling added to SIP services to enable cloud based configuration where recording is deployed in the cloud
9.2.0.55212018-07-30
RI-015407Platform - Storage Management
Voice quality checks score results are stored as custom metadata so they are searchable, viewable and exportable. The system no longer only displays the overall score but publishes the detailed results (e.g. noise, silence) separately.
9.2.0.55212018-07-30
RI-015447Platform - Storage Management
Archiving and upload processes now have dedicated SQL connections to improve performance
9.2.0.55212018-07-30
RI-015557Platform - Storage Management
Copy data management policy which can copy data from one storage target to another without removing the data from the original location, the database records are updated to the new storage target.
9.2.0.55212018-07-30
RI-015625Platform - Storage Management
Deduplication of 2N/dual recordings as a data management policy which removes duplicate recordings when 2N recording is used and keeps the best copy only
9.2.0.55212018-07-30
RI-015858Platform - Storage Management
Support for Opus audio codec as a storage codec in *.ogg file format
9.2.0.55212018-07-30
RI-017090Platform - Storage Management
The Storage Management service allows configuring atuthentication mode for SMB/DFS network folders. The default is impersonation, but the system can be configured to use "net use" when a storage action is executed between multiple storage targets with diferrent Windows user credentials.
9.2.3.55622018-10-16
RI-017222Platform - Storage Management
Alerts for voice quality check can be customized for voice quality check features individually
9.2.3.55742018-11-16
RI-017301Platform - Storage Management
Read-only EMC Centera / EMC ECS storage targets can be defined to allow playing back or downloading imported conversations where there is no need to store/add new files
9.2.4.55802018-12-07
RI-015908Installer - Servers
Upgrade to latest Apache Tomcat 9 version
9.2.0.55212018-07-30
RI-016993Installer - Servers
The Speech Analytics service is removed from all Recording Server roles including the combined Media Repository & Recording Server role, and only available on the Speech Analytics Server and Media Repository Server roles
9.2.3.55522018-09-25
RI-015487Platform - CDR and Archived Content Import
SfB CDR reconciliation and import performance optimization
9.2.0.55212018-07-30
RI-015665Platform - CDR and Archived Content Import
Skype for Business group chat participants can now be imported using the CDR reconciliation and import policy. CDR reconciliation is still not possible for instant messaging.
9.2.0.55212018-07-30
RI-015327Platform - Import
Verba import now supports importing encrypted calls from another Verba system, when the certificate used for encryption is available in the destination systems as well
9.2.0.55212018-07-30
RI-016820Platform - Import
New Cisco MediaSense import source which allows importing of exported/archived Cisco MediaSense recordings (JSON, Wave)
9.2.1.55472018-08-24
RI-017080Platform - Import
MediaSense import source: 'source' and 'destination' detection based on 'XRefCi' numeric values
9.2.3.55602018-10-05
RI-017101Platform - Import
MediaSense import: better handling partial data in incoming JSON meta data
9.2.3.55642018-10-17

Fixes

ID
Component
Description
Fixed in
Date
RI-015280Security
XSS vulnerability on remote licensing server and recording server name pages
9.2.0.55212018-07-30
RI-016911Security
Certain passwords were sent in plain text to the browser in the server configuration. Only users with proper permissions could access these pages.
9.2.1.55452018-09-10
RI-016912Security
The Investigator role setting on the Group Configuration - Assign Users page was not properly validated in the application
9.2.1.55452018-09-10
RI-017265Recording - Proxy
Recording rule (ACL) validation did not take into account diversion SIP header based participants
9.2.3.55702018-11-23
RI-015453Recording - Cisco
Cisco JTAPI determined Owner User ID only when the call object was initialized so sometimes the Agent ID was not being set to the Owner User ID
9.2.0.55212018-07-30
RI-017194Recording - Lync/SfB IM
Skype for Business persistent chat recording did not work due to SQL statement issues
9.2.3.55692018-11-12
RI-016983Recording - Unified Call Recorder
When the Unified Call Recorder service added lots of markers to the call (silence markers) and the message to the Cisco JTAPI Service exceeded 16 KBytes, the message was truncated and the call was not added to the database
9.2.1.55452018-09-20
RI-017103Recording - Unified Call Recorder
When recording rules (ACL) was disabled, the call direction based on internal number regexp was not calculated, leading to undefined call directions in the database
9.2.3.55662018-10-25
RI-015461Recording - IPTrade
IPTrade recording might cause service failure when a non-provisioned turret started to send RTP streams and the turret sent an RTP packet with different size other then the expected codec frame size
9.2.0.55212018-07-30
RI-015629Recording - IPTrade
In case of recording channel mixing, outbound calls might be split into two recordings at least, one during alerting, another after connected state
9.2.0.55212018-07-30
RI-017094Recording - IPTrade
IPTrade turret based playback did not work because the extension list provided by IPTrade did not match the recordings
9.2.3.55622018-10-16
RI-017275Recording - IPTrade
IPTrade turret based playback returned conversations without media
9.2.3.55702018-11-23
RI-016990Recording - Cloud9
Cloud9 import intermittently failed when HTTP and HTTPS listeners were used at the same time
9.2.3.55512018-09-24
RI-016992Recording - Cloud9
Cloud9 Group ID metadata filed was not properly parsed
9.2.3.55522018-09-25
RI-016998Recording - Cloud9
Recording rules (ACL) did not work for Cloud9, because the trader user ID was not properly mapped to the recorded extension field
9.2.3.55552018-10-01
RI-015387Recording - Dial-in
The Dial-in service ignored the SNAT/Public IP and IPv6 address configuration
9.2.0.55212018-07-30
RI-015968Recording - SIPRec
Participant list might contain invalid call end time/length for some participant(s)
9.2.0.55212018-07-30
RI-015976Recording - SIPRec
Metaswitch Perimeta SIPREC recording for interconnect calls produced duplicate copies for the same recorded user
9.2.0.55212018-07-30
RI-016001Recording - SIPRec
SIPStack/SIPREC: SIP stripping for tel: uri-s fixed. protocol was never stripped due to we expected only sip or sips.
9.2.0.55212018-07-30
RI-015282UI - Web Interface
Signature verification signaled a difference when the From or To field was empty
9.2.0.55212018-07-30
RI-015362UI - Web Interface
Cisco IP Phone Service XML login / password authentication did not work but showed a strange error with HTTP Status 400
9.2.0.55212018-07-30
RI-015551UI - Web Interface
AD Synchronization Profiles did not update End Time when the AD's Highest USN had not changed since the last execution
9.2.0.55212018-07-30
RI-015639UI - Web Interface
Marker and seek bar were not re-positioned on window resize
9.2.0.55212018-07-30
RI-016973UI - Web Interface
Conversations menu appeared for users regardless of access level, no conversations were listed
9.2.2.55492018-09-19
RI-016980UI - Web Interface
AD Synchronization deactivated extensions even if "Synchronized by Active Directory" was turned off
9.2.2.55492018-09-19
RI-016985UI - Web Interface
Transcript pane was not scrollable in popped out player window
9.2.2.55502018-09-23
RI-017000UI - Web Interface
If a session got invalidated but the web application was not notified, then the Session Monitor screen threw an error
9.2.3.55552018-10-01
RI-017087UI - Web Interface
Extensions read from the Active Directory were not split based on semi-colon (;) characters, however, they were split in the previous versions
9.2.3.55622018-10-16
RI-017104UI - Web Interface
Speech Search did not work when the files had already been moved from the default media folder
9.2.3.55662018-10-25
RI-017201UI - Web Interface
Adminitsrative list screens paging did not work with Japanese language
9.2.3.55692018-11-12
RI-017264UI - Web Interface
Tenant names were automatically resolved based on the tenant IDs entered on the login screen. The system no longer resolves the IDs to names.
9.2.3.55702018-11-23
RI-017274UI - Web Interface
Users with Shared-Only and No Conversation Access Scope were able to see their own calls
9.2.3.55702018-11-23
RI-017288UI - Web Interface
Email address validation did not accept hyphens (-) in the domain part
9.2.3.55712018-11-26
RI-017297UI - Web Interface
Conversation Export did not work when they started from the Search menu and filtered for the Recording Server
9.2.4.55802018-12-07
RI-015917UI - Waveforms
Waveform did not work for encrypted WMV/WMA and MP4/3 files
9.2.0.55212018-07-30
RI-015392UI - Reporting
Report specific fields were not saved, the default values were used next time
9.2.0.55212018-07-30
RI-016969UI - Reporting
Audit log report hid events which did not have a user (like login attempts). The report shows them with username "Unknown" from now on
9.2.1.55482018-09-17
RI-016996UI - Reporting
The chart on the Recording Minute Usage report was not viewable in PDF output when hundreds of users were included
9.2.3.55522018-09-25
RI-017088UI - Reporting
Drill down capability did not work in the Authorization Requests Summary by User dashboard widget
9.2.3.55622018-10-16
RI-017172UI - Reporting
Users Instant Message Conversations report returned truncated data when the IM contained the ; (semicolon) character
9.2.3.55672018-10-29
RI-017267UI - Reporting
Agents Evaluation Details report: when the scorecard had a multi-line note (single line worked), the scorecard header fields stretched too much, leading to missing information
9.2.3.55702018-11-23
RI-016786Solution - Ethical Wall
When Skype for Business presence blocking was configured and blocked for a contact, the presence of other contacts (not blocked) was not updated
9.2.0.55362018-08-07
RI-016955Solution - Ethical Wall
Explanation in notifications did not get inserted into the notification text
9.2.1.55482018-09-17
RI-017083Solution - Ethical Wall
Content Filter notification explanation was not parsed by the engine
9.2.3.55602018-10-05
RI-016997Solution - Quality Management
QM evaluate icon was shown for all users' calls, but it should be shown only for QM Agents' calls
9.2.3.55552018-10-01
RI-015343Solution - Speech Analytics
Transcription did not work when media was encrypted
9.2.0.55212018-07-30
RI-017085Solution - Speech Analytics
When files were stored on SMB share, phonetic indexing did not work due to SQL Server impersonation issue
9.2.3.55622018-10-16
RI-015710Platform - Announcement
Cisco recording announcement fixes: - multiple announcements were played in call transfer scenarios - transformed numbers were not taken into account when checking if an announcement is needed
9.2.0.55212018-07-30
RI-015298Platform - Configuration
Recording notification setting was not decoded as UTF-8 resulted configuration mismatch and garbled notification messages
9.2.0.55212018-07-30
RI-015541Platform - Configuration
The version number of Java services were not displayed correctly
9.2.0.55212018-07-30
RI-016982Platform - Database
Database connections checked isolation level for every connection open event which generated an entry in the SQL Server log
9.2.2.55492018-09-19
RI-015980Platform - Media Processing
VF file decoding (e.g. screen capturing and legacy encryption) might allocate unnecessarily huge memory during playback
9.2.0.55212018-07-30
RI-015501Platform - Monitoring
Alert throttling fixed to avoid alert flooding while the System Monitoring service is down
9.2.0.55212018-07-30
RI-015947Platform - Monitoring
The Verba SfB/Lync Call Filter Service, the Verba SfB/Lync IM Filter Service, and the Verba SfB/Lync Communication Policy Service use separate alert IDs
9.2.0.55212018-07-30
RI-017084Platform - Monitoring
Conversation inactivity checks did not work due to SQL Server impersonation issue
9.2.3.55622018-10-16
RI-017202Platform - Monitoring
Recording activity check did not work because the database was queried with the NetBIOS name, instead of the FQDN
9.2.3.55692018-11-12
RI-017276Platform - Monitoring
SMTP Date header was in local time with +0000 UTC offset
9.2.3.55702018-11-23
RI-015339Platform - Storage Management
Voice quality check did not work for short call, the system now automatically skips calls shorter then 15 seconds
9.2.0.55212018-07-30
RI-015389Platform - Storage Management
Media files could not be accessed (e.g. playback, voice quality check) when media was encrypted and stored on non-SMB storage (e.g Amazon S3, HCP, EMC Centera, etc.)
9.2.0.55212018-07-30
RI-015609Platform - Storage Management
When using SFTP export targets, folder creation might failed
9.2.0.55212018-07-30
RI-016744Platform - Storage Management
For screen/app share transcoding, if the voice recording was stored on WORM, the voice media was not downloaded for stitching resulting in video without audio
9.2.0.55262018-07-31
RI-016751Platform - Storage Management
False alert was generated when call ended with timeout during policy based upload
9.2.0.55292018-08-01
RI-016967Platform - Storage Management
Media files stored on DFS namespaces could not be accessed for playback and download. A timeout could occur for SMB/DFS network folders during listing conversations.
9.2.1.55482018-09-17
RI-016968Platform - Storage Management
SFTP export did not work for certain SFTP server configurations because the directories were not closed when checking directory structure
9.2.1.55482018-09-17
RI-016978Platform - Storage Management
Insert to background task database table did not work and generated error log entries and alerts for No SQL, No Upload Policy, Legal Hold and Ondemand actions. There was no impact on policy execution.
9.2.2.55492018-09-19
RI-016991Platform - Storage Management
If "Do not allow storage of credentials or .NET Passports for network authentication" Network access policy is enabled, the system was unable to mount DFS shares with custom credentials
9.2.3.55512018-09-24
RI-017192Platform - Storage Management
Deduplication policy: when one CDR pair did not have the same number of media records as the other, the service might crashed
9.2.3.55692018-11-12
RI-017259Platform - Storage Management
File download and playback did not work for trader voice recordings when the Storage Management Service could not authenticate with impersonation to network folders
9.2.3.55702018-11-23
RI-017290Platform - Storage Management
Secondary recording flag (2N recording) was not set for conversations recorded by shared recorders
9.2.3.55742018-11-30
RI-017487Platform - Storage Management
The CSV column separator configuration in export policies was not applied
9.2.4.55982019-01-25
RI-018534Platform - Storage Management
Storage might not process all the calls for a policy, skipped calls are processed later in next schedule(s)
9.2.4.56242019-08-21
RI-015399Platform - CDR and Archived Content Import
DBMSMultiSubnetFailover option was not handled by the SQL connection
9.2.0.55212018-07-30
RI-015486Platform - CDR and Archived Content Import
SfB CDR reconciliation did not properly consider the Wait Time for Recorder's CDR setting which could lead to false import of missing CDRs
9.2.0.55212018-07-30
RI-016758Platform - Labeling
Bulk Label Add/Remove operations failed when the database default collation was different from the SQL Server default collation, and false event log entries were generated on each attempt
9.2.0.55312018-08-02
RI-016900Platform - Import
Skype for Business archived content importer (EML files) parser did not parse dates properly
9.2.1.55452018-08-31
RI-016960Platform - Import
The "Internal Domain, Numbers Pattern" setting of the Import Service was not available on the UI
9.2.1.55482018-09-17
RI-016965Offline Player
When downloading an encrypted conversation in VPLB format, then the temporary VPLB file (from another download) may be added to the VPLB file itself
9.2.1.55482018-09-17

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